Improving Workload Management and Business Agility

Imagine a multinational enterprise with 30,000 employees, operating in a highly competitive environment, already making impressive strides in physical and digital product development. With 50 high-performing development teams launching software every two weeks, the company was experiencing substantial success. However, when other areas of the business began to take notice, it became clear that one crucial team needed help—Global Business Excellence (GBE), a 250-person team focused on optimizing company-wide processes.

While GBE had the right goals, they were struggling with typical challenges of large, dispersed organizations, which were having a direct impact on their ability to perform efficiently.

• Misalignments Across Teams: With teams spread across the globe, ensuring everyone was on the same page became a major hurdle.
• Work Overload and Burnout: Too many projects were running simultaneously without clear priorities, leading to overwhelming workloads and employee burnout.
• Lack of Visibility: Leadership struggled with poor transparency into ongoing work, leading to micromanagement and excessive time spent in meetings trying to stay updated.
• Balancing Global vs. Local Needs: The need to align global process improvements with diverse local requirements added complexity to every decision.

Download the full case study to learn how we helped GBE tackle these key challenges, streamline their processes, and create a roadmap for sustainable success and growth across the company.