How a Company Empowered Its Scrum Masters

This case study explores how a leading consumer credit provider in Belgium and Luxembourg transformed its approach to agile maturity by investing in the development of its Scrum Master community. With teams organized into agile squads and tribes, Scrum Masters play a pivotal role in enabling team performance and agile processes. However, varying levels of experience, inconsistent knowledge, and a lack of shared benchmarks created barriers to collective growth.

To address this, the company partnered with agile coaches and introduced Beanstalk, a structured self-assessment tool, to foster self-awareness, establish a common language, and guide personalized and peer-led learning. Through a combination of guided coaching, a strong Community of Practice, and alignment with HR learning resources, this company not only supported individual growth but also cultivated a resilient, collaborative culture of continuous improvement among its Scrum Masters.

1. A Practical Framework for Assessing Agile Maturity:
   Learn how the Beanstalk tool was used to map individual and group-level capabilities, establish a common foundation, and drive targeted learning.
2. The Power of Peer-Led Learning:
   Discover how Scrum Masters took ownership of their development by researching, presenting, and teaching topics—turning knowledge gaps into growth opportunities.
3. The Role of Coaching in Supporting Reflection and Growth:
   Explore how guided conversations helped Scrum Masters deepen self-awareness, challenge assumptions, and define meaningful learning paths.
4. How a Community of Practice Became a Catalyst for Transformation:
   Understand how the weekly and quarterly sessions evolved into an engine for agile excellence, peer support, and cross-team collaboration.